Product · Improve

An action plan to cover what your team doesn't know yet

Every result becomes a concrete task, with its reason and its deadline. You decide what gets applied, and in the next cycle you see whether it worked.

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This week’s reportWarehouse has dropped 9 points. Almost all the wrong answers are in module 2, where the tutor received 12 questions.
  • 59% get module 2 wrong Improve the module
  • 6 people missed the pass mark by one question Give another attempt
  • 9 people have their deadline on Friday Send reminder

How it works

  1. 01It detectsWhat people get wrong most, the area that's furthest behind and what the tutor couldn't answer.
  2. 02It proposesRepeating a module, explaining a course another way or creating new content for a gap.
  3. 03You apply and measureWith a deadline. In the next cycle you see whether the results improved.

What nobody could answer, turned into content

Questions that weren't in any course are the clearest clue to what's missing. From a document, they become new content.

  • It answers from your courses It does not search elsewhere or improvise.
  • It says where the answer comes from Every answer cites the module and the lesson.
  • What it does not know, it notes down Those questions tell you what training is missing.
This week’s questions
loads over 25 kg12
Pallet jack and forklift5
No answer in the courses: “returns of online orders”, 7 times this week
What gets asked a lot, or has no answer, goes into the action plan of step 05.

What's included

  • Areas to trainThe area furthest behind repeats the module it fails, with a new quiz.
  • Courses to refocusIf a course is too technical for the people taking it, it gets explained another way.
  • Knowledge gapsWhat isn't in any course is created from a document.
  • With its reasonEvery action says which figure triggers it.
  • With its deadlineAnd with reminders, like any course.
  • Cycle after cycleYou see whether the results improved after applying it.

Frequently asked questions

Does the plan apply itself?

No. It proposes it, with its reason, and you decide what gets applied.

Where do the proposals come from?

From the scores, the questions people get wrong most and the questions put to the tutor.

Can I change an action before applying it?

Yes: who it goes to, its deadline or its content.

Upload a document today. Tomorrow your team is already training.

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